UPS Competitor DHL Ends All Domestic Services

November 12, 2008 – 3:37 pm

UPS has lost a competitor, as DHL recently announced that it will soon end all domestic services. Effective November 10, 2008, DHL stopped accepting shipments from customers at its distribution centers unless they were shipped using an account. DHL will still provide express services from the United States to international locations and vice versa, but it will discontinue its ground service domestically as well as discontinue domestic express shipments.

Those following this story remember that DHL proposed to offload alot of its volume to rival UPS. The issue became political almost immediately, as many feared massive job losses in Ohio, where the company had its main sort facility in Wilmington. As is often the case with politics, the big picture gets ignored and what has happened now is far worse than the lost jobs (some of which would have been replaced as new hires at UPS due to increased volume) that DHL will now post as it closes nearly all of its package centers, lays off nearly all of its 13,000 employees in the US and closes its facility in Wilmington.

For UPS, the victory is likely bittersweet. Anytime you get rid of a compeitor, its a good thing for your company. But a joint UPS-DHL venture would have provided UPS with a boost to its bottom line, some expected the total could top $1 billion annually in additional revenues.

UPS Insurance, Customer Service Exposed by KPIX-TV

November 7, 2008 – 12:22 am

UPS is getting its back side handed to them over breaking up customer packages in San Francisco. They even described how when you ship something at a store front shipping joint like the Mailboxes, Etc.  (which uses its UPS account to ship on your behalf - for a hefty fee, of course) and it gets broken, UPS will refuse to talk to you because you do not ‘own’ the package as far as they are concerned: the store that shipped it does. UPS customer service at its finest.

UPS Shipping Boxes Part of Seized Property

September 26, 2008 – 1:49 am

There must not be very much going on in Tahlequah, Oklahoma, where the inclusion of some UPS shipping supplies in a seizure made by the local police department from an alleged check counterfeiter was news enough to warrant a full-length article in the local paper. Hey, its a slow news day here at United Package Smashers as well, that’s why we’re even bothering to post this filler for you.

Obama Against UPS/DHL Deal

September 10, 2008 – 7:18 pm

Presidential Canidate Barrack Obama has released a statement against the DHL/UPS deal, apparently in an attempt to protect jobs in Ohio. Of course, if the government manages to derail the deal, it will be alot of money out the window for UPS. Money it could probably use in a slowing economy.

The Latest UPS Scam: Charging You for Items You Didn’t Ship

August 30, 2008 – 10:26 pm

Meet Matt. He lives in Ohio. And one day, a TV he didn’t order - or ship - showed up on his door step. UPS charged his account for $120.12 this service rendered. Whats more, the TV was left outside on his porch when no one was home - and it was broken. Talk about dropping the ball, jeez. UPS didn’t do anything right here. Read more about this tale here.

FedEx May Have to Overhaul Business Model

August 24, 2008 – 11:57 pm

A lawsuit filed by Federal Express drivers against the company they work for has some guessing that FedEx could be forced to overhaul its business to survive. At issue is whether FedEx drivers (which FedEx insists are independent contractors, not employees) are really employees, or if they are private business owners i.e. independent contractors. There is also the possibility that if the cour ruling does not go FedEx’s way, it could cause a severe financial hardship for the company, as the IRS may then move in to seek more than $2.2 Billion in unpaid payroll taxes - from a company that had $1.1 billion in net income for fiscal 2008.

Of course, this possible demise of FedEx must be music to UPS’s ears. With the recent woes at DHL (a company that is widely expected to substantially exit the US market and/or scale back operations at some point in the future) a demise of FedEx could return UPS to the glory days of monopoly, having only to compete with the Post Office for business, a position it enjoyed for some time and prospered under.

Ohio Unhappy About Rival DHL’s UPS Using Plans

August 23, 2008 – 8:45 pm

Ohio lawmakers and citizens alike are not really pleased about DHL’s plans to outsource a portion of its delivery services to its rival: UPS. This has to do with the fact that such a move is likely to cost 8,000 jobs in Ohio at DHL’s main air sort facility, a state already hit hard by the decline in the economy. Of course, DHL says they plan to proceed with the plan despite the outcry. This might be good news for UPS employees concerned about job security in trying times, however.

Chicago UPS Workers Brace for Strike

July 27, 2008 – 6:56 pm

Your packages may be late in Chicago, if Teamsters Local 705 makes good on threats to commence a strike on August 1st if UPS and the union is unable to reach a new agreement. The current contract expires on August 1st. The workers are seeking a raise in benifiets and pay, according to news reports.

From The Chicago Sun-Times:

Local 705 workers voted overwhelmingly Sunday to authorize a strike if a fair agreement isn’t reached. It is seeking a $1-an-hour wage increase across the board and a $1-an-hour increase in benefits, sad Pocztowski, a former UPS driver. UPS offered a 30-cent-an-hour increase, he said, an offer Pocztowski labeled “an insult.” Besides pay and benefits, remaining issues include subcontracting work and job security, Pocztowski said. The six-year UPS contracts at Local 710 and 705 expire at 12:01 a.m. Aug. 1.

UPS: Air Shipments on the Decline

June 19, 2008 – 10:34 pm

UPS is reporting a decline in overnight, 2nd and 3rd day express air shipments and a rise in ground shipments, apparently as companies look for ways to trim costs of the bottom line. Competitor FedEx is also reporting similar experiences.

From The Washington Post:

UPS said the average number of daily domestic overnight air shipments it handled slipped 3.8% in the latest quarter compared with a year earlier, while less profitable ground deliveries edged 0.3% higher. Overall U.S. volume was flat. FedEx saw domestic overnight shipments fall 7% for envelopes and 1% for boxes in the latest quarter, compared with last year. Overall average daily U.S. volume declined 3%.

Surely the companies are happy to see their most profitable products used less and their least profitable products getting bought more. Thats always something to make the investors happy.

UPS Pays Insurance Claims… Depending on Who You Are!

June 8, 2008 – 1:22 am

We all know what happened to Highland Products in Florida when UPS “lost” one of their packages. But apparently some customers get treated better than others. Take a look at the treatment one customer got when his package turned up missing. Of course, there was no great press to be had for UPS by taking care of the folks at Highland Products. Just a customer to satisfy.

Joe McMahon, the Holbrook man whose package of autographed Rangers jersey numbers was lost by United Parcel Service in April, has received an outpouring from Long Islanders eager to donate to his charity.

UPS also said it would donate $2,500 and a photo of jockey Kent Desormeaux and the UPS-sponsored Big Brown, favored to win Belmont Saturday. “Ultimately, we wanted to do whatever it took to make him whole,” UPS spokeswoman Ronna Branch said.